Hey there. I'm Jen!


I'm a Digital Strategist passionate about creating meaningful change in our digital experiences and shaping new worlds through the power of technology.

Case Studies

Designing a Better Dashboard for Government Employees

Leveraging survey data and 1x1 interviews, we created a more usable and approachable dashboard for government content creators.

See the Dashboard
Overall Performance Home page mockup

An Information Architecture Redesign for a University

Mapping the customer journey to create a new information archietecture contributed to a successful website redesign for a university.

See the Navigation
Desktop Nav Highlight from Redesign

Work Samples

Too busy to read a full case study? Check out these short work samples!

About Me

I’m a curious self-starter with big dreams who is passionate about helping people through the power of technology. A specialist turned generalist, I believe nothing exists in a vacuum, and I think the more you know about the journey, the better chance you have to create a great experience. My drive to explore and grow is rooted in my love of learning. I’m always challenging myself to be better than I was the day before. When I’m not learning 3D software or studying psychology, I can be found snuggling to my 7 cats, 3 dogs, and horse.

Some Skills

UX Research icon

UX Research

UX Design icon

UX Design

Digital Strategy icon

Digital Strategy

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SEO & Analytics

My Experience

Digital Strategist 2018 - Present

  • Champion user experience within the organization and external partners through user research, testing, personas, journey mapping, and focus groups
  • Conduct Heuristic Evaluations and cognitive mapping to identify areas for improvement in user experiences on websites
  • Help businesses align overall objectives with digital tactics to acheive long-term success

Digital Marketing Specialist 2017 - 2018

  • Conducted and lead A/B testing experiments to demonstrate the need for ongoing testing
  • Formalized process for installing Google Tag Manager across all client sites to help gather better qualitative data related to user behavior and ad messaging
  • Automated reporting across various platforms

On-Site SEO & Data Specialist 2015 - 2017

  • Demonstrated the need for a Data Analytics department, which was created. Helped build custom, automated reporting for agency-wide monthly reporting
  • Increased several client's organic traffic by over 100% within a year using on-page and technical SEO tactics
  • Installed tagging via Google Tag Manager and leveraged data insights to optimize conversions